For all our products at Madan Art, free return is guaranteed if notified within seven days from the product delivery in accordance with all the below conditions is met completely.
- Returns on products can be either meant for replacement or refund.
- No cash or card refunds will be applicable for international shipment.
- Return of our product(s) is only available of fragrances, and not to beauty products.
- Return of product(s) is only applicable in case of mismatch or manufacturing defect.
- The item(s) returned should not be opened or used, and must come with the original packaging along with any sampling pieces or manuals that come with it and all the Madan Art tags attached..
- If the item is found to be used cash refund is not possible
HOW DO YOU RECEIVE A REFUND
- For online prepaid, credit charge of 2.5% percent of the total order value will be deducted if cancelled upfront without any reason and if shipped and returned AED 25 will be deducted for courier charges.
- For COD customers, refund will be credited in the Madan Art ewallet.
- It takes 7 to 10 days for a refund. Wallet refund will be done with 1 to 2 days
|PAYMENT METHOD||REFUND METHOD||REFUND TIME|
|CASH ON DELIVERY/PAY ONLINE||E-WALLET||IMMEDIATE|
|PAY ONLINE||CREDIT CARD||7 TO 10 DAYS|